Privacy Policy

Effective date: January 2026

Hills (“we”, “our”, or “us”) is a mobile application operated by Hills Systems. This Privacy Policy explains how we collect, use, store, and protect information when you use the Hills app.

1. Information We Collect

A. Account and Authentication Information

• First name and last name
• Phone number
• User role (e.g., user or agent)
• Email address (optional)
• Password (stored securely using hashing and encryption)
• Profile image (if you choose to upload one)

B. Sign-In, Security, and Session Data

• Phone number or email (if provided)
• Secure access and refresh tokens
• Device identifier stored locally on the device

C. Search and Navigation Data

• Search query text
• Search intent (category, item, area, or landmark identifiers)
• Selected language

Search history may be stored locally on your device.

D. Location Information

With your permission, we may collect precise location data (latitude and longitude) to provide nearby search results. Location access is optional and can be disabled at any time in device settings.

E. Device, App, and Analytics Information

• Anonymous user and session identifiers
• Device locale and language
• App version and build number
• Network status

We also collect usage events such as shop views, searches, share actions, call or WhatsApp taps, and feedback submissions to improve app performance and usability.

F. Information Stored Locally on Your Device

• Authentication tokens
• Language preference
• Onboarding completion status
• Search history
• Feedback rate-limiting information

2. How We Use Information

• Provide and maintain the Hills app
• Enable secure authentication and account management
• Deliver relevant local search results
• Improve features, performance, and reliability
• Diagnose crashes and technical issues

We do not sell personal data.

3. Data Sharing

We do not share personal data with third parties for advertising. Limited data may be shared only when required by law, to protect the security of the app, or with trusted service providers under confidentiality obligations.

4. Data Retention

• Account data is retained while your account is active
• Analytics data may be retained in aggregated form
• Local data can be removed by logging out or uninstalling the app

5. Your Choices and Rights

• Update or correct your profile information
• Enable or disable location access
• Request account deletion
• Clear local app data by uninstalling the app

6. Security

We use reasonable technical and organizational safeguards to protect your information, including secure authentication and encrypted data transmission.

7. Children’s Privacy

Hills is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the effective date.

9. Contact

If you have questions or requests about this Privacy Policy, contact us at:

Email:hillssystems.app@gmail.com
Developer: Hills Systems